The design of everyday things. A book by Donald Norman.
It focuses on intuitive designs without the necessity of a manual to explain the functions.
Implicit systems where I design much more explicit systems, explaing it all in layman terms.
Car radios, cameras, overhead projectors, smartphones and many more.
With ever more complex objects such designs can become a nightmare,
especially for older people. For instance, my father has no computer and no smartphone.
Even I have no smartphone, I dont see the relevance for it.
And all the world seems to have such a phone, especially the generation, say, below 40 years old.
I am an architect with much experience, used to adhere to simplicity and standardization of design.
Because of the diversity of similar objects, I have much difficulty operating them and it frustrates me.
Usually I need an assistant for operation and execution.
Take the coffee machine…
There must be hundreds of different ones. And they all have their implicit style of operation.
One i remember very well. You could choose your type of coffee by inserting a coin.
The joke was : you didnt need a coin anymore…
And many of these systems are replaced by new technology with ever more complex functionality.
Another part of the book focuses on designs that are at fault and cannot be used at all.
Where will new technology take us. Can we still discern the trees from the trees ?
Are we becoming ever ignorant with new technology, as Einstein predicted.